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Old 11-25-2007, 04:49 PM   #1
ericastillwell
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Kindle owners -- Is Kindle less fragile than Sony Reader?

Sorry if this has been covered elsewhere (I couldn't find it), but I'm curious if the Kindle is sturdier than the Reader. I'm a bit of a clutz and have broken a Reader screen twice (thank goodness I got the accidental damage handling on my second one!), so now I'm looking at the Kindle which LOOKS a lot sturdier. Plus, Amazon has such good customer service that they may be much nicer about screen issues...

-Erica
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Old 11-25-2007, 08:55 PM   #2
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I'd say the kindle is more fragile because it is easier to break off on of the buttons that wrap the edge.
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Old 11-26-2007, 12:41 AM   #3
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did you watch the 30" drop video on Amazon's Kindle page? I am kinda sold it's tough...
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Old 11-26-2007, 03:22 AM   #4
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All eInks screen have a thin glass substrate beneath the plastic screen, and do need to be treated with a moderate amount of care. A simple drop generally does no harm - what will break the screen is applying severe pressure to a single point on the screen.
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Old 11-26-2007, 05:17 AM   #5
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It feels less sturdy than the Sony Reader, but only long term use will tell.
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Old 11-26-2007, 12:21 PM   #6
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Quote:
Originally Posted by brecklundin View Post
did you watch the 30" drop video on Amazon's Kindle page? I am kinda sold it's tough...
I've dropped my PRS500, twice, from about 4 feet onto tile floors, it's still ticking. There's an account in the forum of someone losing his off the top of his car at 25 mph, and it surviving with mostly cosmetic damage. It depends a lot on how they hit. I suspect that there are ways to drop a Kindle, or any of these devices for that matter, from as little as 12 inches and totally disable them, but they're probably very specific ways.
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Old 11-26-2007, 07:08 PM   #7
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It depends a lot on how they hit. I suspect that there are ways to drop a Kindle, or any of these devices for that matter, from as little as 12 inches and totally disable them, but they're probably very specific ways.
I guess I managed those specific ways... Actually, I'm very annoyed about the first one that broke--I had it in my backpack while traveling and judging by the way the cracks radiate out, the stupid star-shaped thing holding the cover on to the reader got pressed in and broke the screen. The second time, it looks like I dropped it right on a corner (the screen is only not working in that corner).

Anyone hear anything about Amazon's kindle screen policy? I went ahead and ordered mine yesterday--the wireless downloads and subscriptions are the clincher for me.

-Erica
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Old 11-26-2007, 09:18 PM   #8
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I would classify both my Sony 500 and Kindle in the same category of "fragile electronic device" and wouldn't want to drop or whack either one against something hard or pointy. I don't really feel a need to be more gentile with the Kindle, but then I tend to take very good care of things to begin with.

I don't think the Kindle is any more strudy than the Sony though. It's probably identical with respect to the screen, and may have potential issues with the buttons breaking off in the case of trauma to the unit (nobody has reported any such problem yet that I've seen).

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Old 03-02-2008, 10:42 PM   #9
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Is Kindle less fragile than Sony Reader?

Quote:
Originally Posted by ericastillwell View Post
Sorry if this has been covered elsewhere (I couldn't find it), but I'm curious if the Kindle is sturdier than the Reader. I'm a bit of a clutz and have broken a Reader screen twice (thank goodness I got the accidental damage handling on my second one!), so now I'm looking at the Kindle which LOOKS a lot sturdier. Plus, Amazon has such good customer service that they may be much nicer about screen issues...

-Erica
I accidentally dropped my Kindle on a natural stone floor and it still works, and has no discernible damage. It didn't land on the screen--I think it landed on one of the corners--it wasn't in the cover at the time I dropped it.
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Old 03-03-2008, 04:23 AM   #10
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I don't think any of us really have enough experience with both to judge and I've never seen a head-to-head testing of durability. It would be an expensive test. There are people on the board that own both but I think they try to be cautious with them. I'm with Harry on this one. The screen is the same on both of them and it's the weak spot. The Kindle case may offer superior protection from some injuries, the Sony, Cybook, etc. cases from others. In general their aren't many gadgets out there of any ilk that can take real abuse.
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Old 03-03-2008, 09:31 AM   #11
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It's a fragile device and needs to be handled with care. It should be treated as a thin piece of glass. IMO
It will probably survive a drop, but don't put it in any situation where the screen might possibly have pressure applied to it. I've already broken the screen on my kindle, and I have been EXTRA careful with the replacement.
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Old 03-03-2008, 10:14 AM   #12
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I've already broken the screen on my kindle, and I have been EXTRA careful with the replacement.
Did Amazon replace it free of charge? Note that iRex typically charges to replace a broken iLiad screen, I don't know what Sony's policy is.
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Old 03-03-2008, 10:33 AM   #13
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It's a fragile device and needs to be handled with care. It should be treated as a thin piece of glass.
Excellent advice! You guys have got to stop flinging your Kindles all over the place.
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Old 03-03-2008, 10:51 AM   #14
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Did Amazon replace it free of charge? Note that iRex typically charges to replace a broken iLiad screen, I don't know what Sony's policy is.
Yes, Amazon replaced it for the price of... on da house.
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Old 03-10-2008, 01:12 PM   #15
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My Sony reader has now taken a substantial amount of abuse!

Its been dropped several time, been covered in orange juice which made some of the buttons a bit sticky and my 2 year old son has stood on the screen.

Not sure if I am just lucky but I'm getting to the point where I just treat it as an every day object and not something fragile and delicate.
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