Apple won't replace updated ibooks

vaughnmr · 07-28-2010, 11:52 AM

Looks like another good reason to get your ebooks from Amazon:

http://www.teleread.com/2010/07/28/i...-been-updated/

kjk · 07-28-2010, 12:00 PM

That is weird. I know you can delete a book and re-download it for free...why would you keep getting the old crappy version if you re-downloaded? Different ISBN?

poohbear_nc · 07-28-2010, 12:03 PM

Too true - Amazon recently sent me the updated corrected version of Ender's Game (mentioned in the article) without my asking/demanding. Amazon routinely sends out corrected versions of books that have been reformatted or extensively corrected by the publisher.

Also - O'Reilly has already updated a recent ebook purchase 4 times in the past couple of months (iPad - The Missing Manual). No charge, no hassle.

poohbear_nc · 07-28-2010, 12:04 PM

Quote:

Originally Posted by kjk

That is weird. I know you can delete a book and re-download it for free...why would you keep getting the old crappy version if you re-downloaded? Different ISBN?

You have this same problem with Amazon - if you initiate a request to replace a defective book, you have to "return" it for a refund - and then buy the new corrected copy. Apparently your account gets "locked into" the purchased defective copy.

Maggie Leung · 07-28-2010, 12:10 PM

I don't buy iBooks, because they're tethered to iDevices. Kindle books can be read on a bunch of hardware. That's already plenty of reason for me to buy from Amazon.

scottjl · 07-28-2010, 12:18 PM

well. it definitely sucks for the buyer. but think about it this way, if you buy a hardcover or paperback in the store and take it home, it's not like the publisher ships you an updated copy to your house when they revise it. i have many outdated books i've bought several times for additions that included corrections and/or additional content.

but, the book store that allows you to get updated copies for free, or a nominal price, is more likely to get my business! o'reilly media already allows you to downloaded updated copies. purchase once, have it for life. something like that.

kjk · 07-28-2010, 12:21 PM

Quote:

Originally Posted by poohbear_nc

You have this same problem with Amazon - if you initiate a request to replace a defective book, you have to "return" it for a refund - and then buy the new corrected copy. Apparently your account gets "locked into" the purchased defective copy.

That is totally messed up

Kudos for Amazon for refunding it for free though!

AnemicOak · 07-28-2010, 12:23 PM

Quote:

Originally Posted by scottjl

well. it definitely sucks for the buyer. but think about it this way, if you buy a hardcover or paperback in the store and take it home, it's not like the publisher ships you an updated copy to your house when they revise it. i have many outdated books i've bought several times for additions that included corrections and/or additional content.

However pbooks in general don't have the number of errors present in a lot of ebooks (OCR errors and such). If the pubs would do it right the first time this wouldn't be as big of an issue for some folks. A new edition would be a different matter entirely.

HarryT · 07-28-2010, 12:43 PM

I strongly suspect it's down to the fact that the iBookstore is new, and Apple don't yet have a system in place to handle this. Hopefully it will be done at some point, because it really is pretty essential for eBooks.

Bremen Cole · 07-28-2010, 01:02 PM

IMHO it's weak and it's lame, and gives me yet one more reason not to buy iBooks......

scottjl · 07-28-2010, 01:10 PM

Quote:

Originally Posted by AnemicOak

However pbooks in general don't have the number of errors present in a lot of ebooks (OCR errors and such). If the pubs would do it right the first time this wouldn't be as big of an issue for some folks. A new edition would be a different matter entirely.

well for OCRed books, yes you're right. but for most modern publishings there is no excuse to have those types of errors when everything is. word processed anyway.

07-28-2010, 11:52 AM	#1
vaughnmr Ebook Reader Posts: 592 Karma: 3205128 Join Date: Nov 2009 Location: Texas Device: Kindle 3, HTC Evo, HTC View	Apple won't replace updated ibooks Looks like another good reason to get your ebooks from Amazon: http://www.teleread.com/2010/07/28/i...-been-updated/

07-28-2010, 12:03 PM	#3
poohbear_nc Spring Chicken! Posts: 22,692 Karma: 37020252 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made + KoboGlo + Kobo Aura!	Too true - Amazon recently sent me the updated corrected version of Ender's Game (mentioned in the article) without my asking/demanding. Amazon routinely sends out corrected versions of books that have been reformatted or extensively corrected by the publisher. Also - O'Reilly has already updated a recent ebook purchase 4 times in the past couple of months (iPad - The Missing Manual). No charge, no hassle. __________________ "If possible please provide picture of Mr. Chickens new home or field. Proof that you will not eat him would help too." (Craigslist)

07-28-2010, 12:43 PM	#9
HarryT eBook Enthusiast Posts: 54,666 Karma: 26165759 Join Date: Nov 2006 Location: UK Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More	I strongly suspect it's down to the fact that the iBookstore is new, and Apple don't yet have a system in place to handle this. Hopefully it will be done at some point, because it really is pretty essential for eBooks. __________________ Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.

07-28-2010, 01:02 PM	#10
Bremen Cole Wizard Posts: 1,115 Karma: 2718 Join Date: Dec 2009 Location: Texas Device: iPad	IMHO it's weak and it's lame, and gives me yet one more reason not to buy iBooks...... __________________ Bremen Cole Music = http://www.bremencole.com Bike Journal = http://www.bikejournal.com/journal_p...ame=BremenCole

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07-28-2010, 12:00 PM	#2
kjk . Posts: 3,408 Karma: 5647231 Join Date: Oct 2008 Device: never enough	That is weird. I know you can delete a book and re-download it for free...why would you keep getting the old crappy version if you re-downloaded? Different ISBN?

07-28-2010, 12:10 PM	#5
Maggie Leung Wizard Posts: 1,449 Karma: 58383 Join Date: Jul 2009 Device: Kindle, iPad	I don't buy iBooks, because they're tethered to iDevices. Kindle books can be read on a bunch of hardware. That's already plenty of reason for me to buy from Amazon.

07-28-2010, 12:18 PM	#6
scottjl Reader of Books Posts: 1,632 Karma: 2697 Join Date: Oct 2009 Device: none	well. it definitely sucks for the buyer. but think about it this way, if you buy a hardcover or paperback in the store and take it home, it's not like the publisher ships you an updated copy to your house when they revise it. i have many outdated books i've bought several times for additions that included corrections and/or additional content. but, the book store that allows you to get updated copies for free, or a nominal price, is more likely to get my business! o'reilly media already allows you to downloaded updated copies. purchase once, have it for life. something like that.

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