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Old 08-20-2009, 02:58 PM   #1
schnerd
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"book unsupported" after adding new?

I just added new books to my kindle1 via my computer (which I have done before) and now when I try to open any book I get a box reading "The book you have opened is unsupported!"
Any ideas on what to do? I have Sync'd and checked for new; turned it off and taken the battery out; and just left it off for periods of time.
Thanks
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Old 08-21-2009, 12:12 PM   #2
KlondikeGeoff
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Seems as though you have tried everything. Time to call Customer Support. Calling is better than emailing, and they are usually very good at helping. Good luck.
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Old 01-02-2010, 12:52 PM   #3
Ken Carr
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Remove the back of the Kindle and do a reset.
That will fix make it so you can read the new book and others.

When this happens to me all the books become "unsupported".
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Old 01-02-2010, 01:23 PM   #4
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Sounds like one of the new book files might be corrupt, too.
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