Bad news, good news, and a question

MSWallack · 07-15-2008, 11:57 AM

As we were unpacking the car upon arriving at our vacation destination, my Reader fell out of my backpack and ... not pretty. The screen would only show a double vertical line. Nothing else. Wisely, my family stayed away from me that night. The good news is that I was able to order a new Reader and had it delivered overnight (plus, I had my laptop with me so I was able to download my books again).

Question: Is it worth taking the damaged Reader to Sony to repair? Any idea what it will cost or if it is repairable at all?

Nate the great · 07-15-2008, 12:00 PM

Do you have a warranty? The screen is pretty expensive.

HarryT · 07-15-2008, 12:05 PM

I recall reading that Sony charge about $200 to replace the screen; it's by far the most expensive component of the machine. Probably not worthwhile.

MSWallack · 07-15-2008, 03:25 PM

Bought it last October (without any extended warranty). So, I presume the standard warranty (a) has expired and (b) wouldn't cover the problem anyway. I suspected a repair would be expensive and probably not worthwhile.

07-15-2008, 11:57 AM	#1
MSWallack Right, Except When Wrong Posts: 144 Karma: 528 Join Date: Aug 2007 Location: Indianapolis Device: Sony Reader (PRS500 & PRS505); Palm eReader; GEB1150; iPhone; Kindle 1	Bad news, good news, and a question As we were unpacking the car upon arriving at our vacation destination, my Reader fell out of my backpack and ... not pretty. The screen would only show a double vertical line. Nothing else. Wisely, my family stayed away from me that night. The good news is that I was able to order a new Reader and had it delivered overnight (plus, I had my laptop with me so I was able to download my books again). Question: Is it worth taking the damaged Reader to Sony to repair? Any idea what it will cost or if it is repairable at all?

07-15-2008, 12:00 PM	#2
Nate the great Sir Penguin of Edinburgh Posts: 10,055 Karma: 2784905 Join Date: Apr 2007 Location: DC Metro area Device: Shake a stick plus 1	Do you have a warranty? The screen is pretty expensive. __________________ The Digital Reader blog - www.the-digital-reader.com

07-15-2008, 12:05 PM	#3
HarryT eBook Enthusiast Posts: 55,162 Karma: 27556397 Join Date: Nov 2006 Location: UK Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More	I recall reading that Sony charge about $200 to replace the screen; it's by far the most expensive component of the machine. Probably not worthwhile. __________________ Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.

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07-15-2008, 03:25 PM	#4
MSWallack Right, Except When Wrong Posts: 144 Karma: 528 Join Date: Aug 2007 Location: Indianapolis Device: Sony Reader (PRS500 & PRS505); Palm eReader; GEB1150; iPhone; Kindle 1	Bought it last October (without any extended warranty). So, I presume the standard warranty (a) has expired and (b) wouldn't cover the problem anyway. I suspected a repair would be expensive and probably not worthwhile.


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