cannot access to ebook store after update

chino · 08-21-2008, 01:05 PM

Hi, im not sure if someone has submit this already but i have a PRS505 and after the update to v2.2 i dont have acces to the ebook store, its giving a message like if im disconnected from the internet. I have tried to troubleshoot it myself by adding the program to my norton firewall as well as some dlls; it works from time to time but after that it gives me the same problem i dont have access to the ebook store. I even tried to remove and reinstall the program but it happen the same thing.

If someone has an answer for this I would redally appreciate it a lot

MSWallack · 09-02-2008, 04:08 PM

I had the exact same problem. Please see this thread for a resolution that seems to work (although I have no idea why). I'm also scheduled to be talking to Sony's level 2 support about the issue (apparently there are lots of people having this problem).

08-21-2008, 01:05 PM	#1
chino Junior Member Posts: 2 Karma: 10 Join Date: Aug 2008 Device: PRS505	cannot access to ebook store after update Hi, im not sure if someone has submit this already but i have a PRS505 and after the update to v2.2 i dont have acces to the ebook store, its giving a message like if im disconnected from the internet. I have tried to troubleshoot it myself by adding the program to my norton firewall as well as some dlls; it works from time to time but after that it gives me the same problem i dont have access to the ebook store. I even tried to remove and reinstall the program but it happen the same thing. If someone has an answer for this I would redally appreciate it a lot

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09-02-2008, 04:08 PM	#2
MSWallack Right, Except When Wrong Posts: 353 Karma: 3968525 Join Date: Aug 2007 Location: Indianapolis Device: Kindle Oasis 3 (sometimes iPad Mini).	I had the exact same problem. Please see this thread for a resolution that seems to work (although I have no idea why). I'm also scheduled to be talking to Sony's level 2 support about the issue (apparently there are lots of people having this problem).

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