Boox Note Air 3C Weird Screen Flickering Every Few Seconds

[Greg001]

Sorry if this questions has already been asked.

My Boox screen has this weird static image flickering every 2 to 3 seconds which is slightly annoying particularly since I don't know why it does so. It doesn't seem to be any automatic refresh since I have the automatic refresh set to zero.

The whole image, particularly in graphic novels using CDisplayEx, just flickers every couple seconds. Why does it do that since it does that with non-scrolling, static images? is there a way to stop the flickering?

Thanks,

G.

[Renate]

Originally Posted by Greg001

My Boox screen has this weird static image flickering every 2 to 3 seconds...

You need to get ADB running so that you can:

C:\>adb logcat

In idle this should be fairly passive.
If something is looping, you'll see it.

[ottischwenk]

Originally Posted by Renate

You need to get ADB running so that you can:

C:\>adb logcat

In idle this should be fairly passive.
If something is looping, you'll see it.

Not necessarily - it could also be a malfunction of BSR; it works independently

[Renate]

Originally Posted by ottischwenk

Not necessarily - it could also be a malfunction of BSR; it works independently

Right. I just meant that if you see something in logcat it's something looping.

It's hard to figure out which Onyx devices have BSR.
The NoteAir3C is the first non-Tab to have BSR, or?

[The-illiterate]

Hi. I'm dealing with exactly the same issue. Screen on my device flickers every couple of seconds.I tried various auto-refresh settingsin the screensaver app but with no success so far. I really like the device but this screen flickering is really annoying.

[Renate]

So, look at the adb logcat.

Are there any Onyx that do video out over USB Type C? Check that.

You could also look at real time power consumption if you intercept the battery with a monitor.

You could also look for traffic over the Eink data path.

Is this exactly regular or more random?

[ottischwenk]

Originally Posted by Renate

Right. I just meant that if you see something in logcat it's something looping.

It's hard to figure out which Onyx devices have BSR.
The NoteAir3C is the first non-Tab to have BSR, or?

BSR have all "Tab" devices NA3C and Palma - Palma was the first

[Greg001]

Originally Posted by Renate

So, look at the adb logcat.

Are there any Onyx that do video out over USB Type C? Check that.

You could also look at real time power consumption if you intercept the battery with a monitor.

You could also look for traffic over the Eink data path.

Is this exactly regular or more random?

Hi Renate,

It's absolutely regular, but then sometimes doesn't happen. Perhaps it's between reboots? It has shown so far in 2 apps, CDisplayEx and NeoBrowser. It's as if the display "pulsates." It's really bizarre.

[Renate]

There are three separate sources that could come into play.

• The Eink display
• The LCD display
• The LED light

Can you determine what makes this appear worst?
Does color content vs B&W make a difference?
Does changing the LED lighting make a difference?
Can a video recording catch a "dip" or "flash"?
Can a screen capture catch any interim effect?