02-21-2013, 04:15 AM | #1 |
Junior Member
Posts: 3
Karma: 10
Join Date: Feb 2013
Location: Poland
Device: Kindle Touch
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How remove adds??
Is it possible to remove ads from Kindle Touch 5.3.2 Update
I updated my Kindle to ver. 5.3.2 and re-advertising appeared to me in my Kindle. Is there any way to remove these ads? I looked everywhere but could not, and so far to find a good way to remove the ads. Remus |
02-21-2013, 04:33 AM | #2 |
Addict
Posts: 311
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Join Date: Oct 2011
Location: Netherlands
Device: Kindle Paperwhite
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If you paid Amazon to remove the adds and they reappeared after a software-update, call Kindle support. If you got rid of the adds illegally, we are not supposed to assist you with that
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02-21-2013, 11:46 AM | #3 | |
eBook Enthusiast
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Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Quote:
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02-21-2013, 01:20 PM | #4 |
Wizard
Posts: 2,145
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Join Date: Jan 2011
Device: Sony 350, K3-3G, K4SO, KPW
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I had this problem a while ago. I'd paid Amazon to remove ads, and they were removed for a short time, until I used the wifi, and then they were back. I spent 45 minutes or more on the phone with second-tier customer service (the first tier bounced me fast to someone with more expertise.)
The solution finally was for Amazon to turn ads on again, then off again, and the no-ads finally took. But Amazon had to do that; it didn't work when I did it from the Manage Your Kindle page. |
03-05-2013, 05:12 AM | #5 |
Junior Member
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Device: Kindle Touch
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I solved the problem. Thank you for your help
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03-05-2013, 06:05 AM | #6 |
Evangelist
Posts: 456
Karma: 1287375
Join Date: Jan 2013
Location: West Gardiner, Maine
Device: Touch (5.3.7)
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I also had issues and had to do a factory reset to make them stay gone, at Amazons request, after I paid to remove.
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03-05-2013, 06:31 AM | #7 |
Junior Member
Posts: 3
Karma: 10
Join Date: Feb 2013
Location: Poland
Device: Kindle Touch
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I wrote a query to Amzonai in response I get the info that adds were removed for free probably because I live permanently outside the U.S.
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