Dead touchscreen

Mcewena · 12-22-2022, 11:16 PM

Hi, my 8th gen kindle’s screen just went dead. The power button will still work so I can do a forced reset and it will still wake up when the cover is opened but as every other function is via touch screen I’m sort of SOL. I even upgraded the firmware via usb connection and that took but it made no difference.

Any suggestions?

Thanks.

eddie.t.h · 12-23-2022, 04:00 AM

If you mean the Kindle Touch 8gen, it has infrared touch. Check if any dirt has got around the screen frame, wash the recess with an ear swab soaked in isopropyl alcohol to be sure.

Mcewena · 12-23-2022, 10:36 AM

Quote:

Originally Posted by eddie.t.h

If you mean the Kindle Touch 8gen, it has infrared touch. Check if any dirt has got around the screen frame, wash the recess with an ear swab soaked in isopropyl alcohol to be sure.

Good thought but no dice. If it were dirt I’d have thought I’d see dead spots on the screen but it’s dead-dead mid read.

Quoth · 12-23-2022, 10:48 AM

The entire touch screen fails with bezel dirt on any IR touch I've seen. It's beams X and Y, so a small blocked area prevents any additional screen touch because there is usually no multitouch.

Tarana · 12-23-2022, 10:51 AM

I agree that it is probably dirt. I have not had the problem on a kindle, but it was a chronic problem with my Nooks.

Mcewena · 12-23-2022, 11:15 AM

I’ll try with something a little stronger.

eddie.t.h · 12-23-2022, 02:08 PM

Do not clean the screen, only the inner side of the frame around it.

Mcewena · 12-24-2022, 02:24 PM

Fingernail under the bezel doesn’t show much dirt but tried alcohol and then automotive brake cleaner (in for a penny…) and still no dice.

eddie.t.h · 12-25-2022, 05:52 AM

Well.. It looks like you have a not-so-practical paperweight

Mcewena · 12-25-2022, 05:48 PM

I’ll add it it to the pile of dead kindles.

shalym · 12-28-2022, 02:21 PM

Quote:

Originally Posted by Mcewena

I’ll add it it to the pile of dead kindles.

Wow...sorry that you seem to have so many problems with your Kindles!! I have working Kindles going all the way back to a Kindle Keyboard. Not all of them have the best batteries anymore, but they still turn on and I can use them to read on.

Shari

JSWolf · 12-28-2022, 03:23 PM

I suggest you forget Kindles and go Kobo.

12-22-2022, 11:16 PM	#1
Mcewena Junior Member Posts: 5 Karma: 10 Join Date: Dec 2022 Device: Kindle	Dead touchscreen Hi, my 8th gen kindle’s screen just went dead. The power button will still work so I can do a forced reset and it will still wake up when the cover is opened but as every other function is via touch screen I’m sort of SOL. I even upgraded the firmware via usb connection and that took but it made no difference. Any suggestions? Thanks.

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12-23-2022, 04:00 AM	#2
eddie.t.h Groupie Posts: 199 Karma: 123456 Join Date: Jan 2018 Device: Too Much Kindle :-)	If you mean the Kindle Touch 8gen, it has infrared touch. Check if any dirt has got around the screen frame, wash the recess with an ear swab soaked in isopropyl alcohol to be sure.

12-23-2022, 10:48 AM	#4
Quoth the rook, bossing Never. Posts: 11,422 Karma: 87454321 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11	The entire touch screen fails with bezel dirt on any IR touch I've seen. It's beams X and Y, so a small blocked area prevents any additional screen touch because there is usually no multitouch.

12-23-2022, 10:51 AM	#5
Tarana Wizard Posts: 3,983 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	I agree that it is probably dirt. I have not had the problem on a kindle, but it was a chronic problem with my Nooks.

12-23-2022, 11:15 AM	#6
Mcewena Junior Member Posts: 5 Karma: 10 Join Date: Dec 2022 Device: Kindle	I’ll try with something a little stronger.

12-23-2022, 02:08 PM	#7
eddie.t.h Groupie Posts: 199 Karma: 123456 Join Date: Jan 2018 Device: Too Much Kindle :-)	Do not clean the screen, only the inner side of the frame around it.

12-24-2022, 02:24 PM	#8
Mcewena Junior Member Posts: 5 Karma: 10 Join Date: Dec 2022 Device: Kindle	Fingernail under the bezel doesn’t show much dirt but tried alcohol and then automotive brake cleaner (in for a penny…) and still no dice.

12-25-2022, 05:52 AM	#9
eddie.t.h Groupie Posts: 199 Karma: 123456 Join Date: Jan 2018 Device: Too Much Kindle :-)	Well.. It looks like you have a not-so-practical paperweight

12-25-2022, 05:48 PM	#10
Mcewena Junior Member Posts: 5 Karma: 10 Join Date: Dec 2022 Device: Kindle	I’ll add it it to the pile of dead kindles.

12-28-2022, 03:23 PM	#12
JSWolf Resident Curmudgeon Posts: 74,449 Karma: 129358310 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I suggest you forget Kindles and go Kobo.

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