I've been trying to setup my Kobo Vox since yesterday, and I keep hitting the same error during setup. I connect to my wireless (which is working fine), and click Next.
It says it's going to check for updates, finds one, and then when trying to download it, I get the error message:
"An error occurred during image download"
After I click the Close button on that error message, it re-tries twice more before I get the final error: "Tablet Upgrade Error".
I'm really frustrated, and can't find anything online about the error. I've opened a ticket with Kobo, but they say it can be up to 48 hours before they respond... I had wanted to take it on my trip tomorrow.