MobileRead Forums - View Single Post - I'm scared, frustrated, don't know who to go to anymore

jrw93 · 02-21-2012, 08:42 AM

Hello All-

Thanks for your responses and sorry for my delayed response.

I need to reiterate that Amazon account specialists are REFUSING to give me the REASON as to why my account was closed except the generic one stated above -- No matter HOW much I e-mail and ask. It has been well over 24 hours, and they stopped e-mailing after the 5th generic response. The reason they say is due to "privacy concerns" and we are "not able to discuss matters regarding different accounts"

Is it frustrating? Yes. However -- On the bright side, there was a lesson learned. Always back up your DRM content and understand suppliers of these content DO have the right to take it away if your account is closed for whatever reason.

02-21-2012, 08:42 AM	#97
jrw93 Enthusiast Posts: 43 Karma: 666 Join Date: Feb 2012 Device: Kindle, Nook Touch	Hello All- Thanks for your responses and sorry for my delayed response. I need to reiterate that Amazon account specialists are REFUSING to give me the REASON as to why my account was closed except the generic one stated above -- No matter HOW much I e-mail and ask. It has been well over 24 hours, and they stopped e-mailing after the 5th generic response. The reason they say is due to "privacy concerns" and we are "not able to discuss matters regarding different accounts" Is it frustrating? Yes. However -- On the bright side, there was a lesson learned. Always back up your DRM content and understand suppliers of these content DO have the right to take it away if your account is closed for whatever reason.