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Old 05-08-2012, 04:52 PM   #9
mach1
Junior Member
mach1 began at the beginning.
 
Posts: 7
Karma: 10
Join Date: May 2012
Location: NZ
Device: Kobo Touch
Quote:
Originally Posted by The Terminator View Post
Then you might have to run Kobo Desktop App as an administrator since it sounds like it might not be getting online.

On Windows you just right click the program and select "Run As Administrator"
Yes, I've tried that too - no success.
Main issues, is getting pc to recognise the usb connection. It will do this 'briefly' after a factory reset, but that clears all my a/c info, which I then can't load back on as I am unable to set it up with kobo desktop.

Kobo help emailed this morning to say maybe a replacement is the answer. I'm not so sure, due to other posts I've read, but can only try that option I guess.

SameerH, is going to look into it for me as well - thanks so much!
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