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Hello, Achan,
Nice to hear from you. When I said I wished Kobobooks had customer reviews, I was thinking that it would bring in more customers, so hiring more people wouldn't be a problem. I'm actually trying to drum up business for Kobobooks, since I think Amazon needs a strong rival. I don't think monopolies are good for consumers. (Also, I'm still a little troubled by the fact that Amazon erased 1984 from people's Kindles.) Sending an email to Kobobooks doesn't force them to do anything; it just let's them know about customer demand. If they don't have the staff to handle reviews at the moment, then they won't put reviews, and that's that. Most companies welcome customer feedback. So if you want reviews, let Kobobooks know . . .
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