Quote:
Originally Posted by cappsie
Hi I have the folder:
diagnostic_logs
and the files therein:
511.xml
device_info.xml
deviceSettingInfo.xml
Unfortunately I just cannot exit diagnostic mode. I've used the menu to re-create the deviceSettingInfo.xml as above and additionally copied that into the root of the Kindle (I read this somewhere).
Both device_info.xml and deviceSettingInfo.xml are zero-byte files. The Kindle tells me to "Copy the deviceSettingInfo.xml to the Kindle" the question is: where is this file and where is the shared USB device? Assuming it is the Kindle which pops up the USB drive on my machine, it seems odd to copy that file to itself...
I'm struggling and would appreciate any help. I must be missing something!
Thanks,
Adam.
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Have you deleted the ENABLE_DIAGS file from user storage?
Also:
https://www.mobileread.com/forums/sho...79&postcount=4
Plus:
There are diagnostic versions out there somewhere that will not exit using the on-screen menu, instead you have to use the (same) menu presented on the serial port.
I know this problem is present on some K3 devices (I have one) and I seem to recall GM reporting that some K4 devices suffer from the same problem.
So first thing to do - get your device to a "known starting point" and we will work from that point on - - -
Translation: Use Kubrick to return it to factory stock file system images.