Thread: Download issue
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Old 10-19-2012, 03:09 PM   #1
kathb85
Junior Member
kathb85 began at the beginning.
 
Posts: 2
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Join Date: Oct 2012
Device: kobo ereader
Download issue

Hi

I am having problems with a ebook that i have brought and so far everything that Kobo has suggested hasnt worked!!
I can read the book on the Kobo desktop, but when i open the book on the ereader all i get is a blank screen except for the title of the book at the top and then at the bottom it has the chapter number and page 1 of 1.

So far kobo have suggested:
delete the book from the library, sync the ereader, undelete the book then re sync
do a factory reset
log out from kobo ereader then log back in
uninstall kobo desktop then reinstall and re-sync
conect to my library wirelessly

i have also installed kobo desktop on my pc at work and tried that and still no luck

Last edited by kathb85; 10-19-2012 at 03:10 PM. Reason: missed something off
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