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Sounds like an acceptable resolution. I've had great dealings with Newegg. I have had to return 2 Jetbooks to Ectaco and have never asked for a credit for my shipping charges. I was just happy that the unit was being repaired or exchanged. They are wonderful to talk with about how the ereaders work.
I used the smallest USPS priority box with my jetbook wrapped in layers of bubble wrap and the postage was 4.95 with a tracking receipt.
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