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There are a number of threads on the UNlighted Amazon cover causing these lockup or reboot problems.
The hooks apparently are covering with some form of paint/plastic/vinyl that insulates them. It may wear off. The LIGHTED cover using those hooks to bring power to the light. But apparently, there is some issue with the UNlighted cover that shorts or static electricity or something which can cause the problems. Lots of similar reports and hence the refund policy.
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