Quote:
Originally Posted by Senior
OH my, I will contact Kobo help line and see if anyone is at home there. I hate the idea of taking back off. Many thanks for help to date - Happy New Year
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No big deal taking the back off, unless you also never open the hood of your car. You can pull it off with your fingernails. The reset button is used just like the one on the front of your computer. Others have also suggested unplugging the battery for a while, then plugging it back in.