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As an additional note, speaking with an industry professional, it came to us that Kobo would help their failures and winning back their original customers by offering them something as a 'sorry'. No, not a silly few-buck coupon for a book. How about something more substantial? You messed up. You supposedly respect your original customers. Show us.
We'll all be in the market for a new device in the next 12 to 24 months. Now's the time to keep your original customers, Kobo, not later.
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