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GabrielR · 05-03-2010, 04:53 PM

Here's my problem. I recently returned a defetive Kobo (it wouldn't allow books to be synced to it, even though the Kobo app said it was 'syncing') and got it replaced with a new one.

I've plugged the new one into my computer and it shows up just fine, i can open it and browse through the folders. However, it does NOT show up on either my Kobo app or on Abobe Digital Editions, these programs simply do not recognize that the device is connected.... Why would that be? Is the software not recognizing it because I had another Kobo connected yesterday??? If so what can I do to fix this?!?! its really frustrating! And I don't want to make a new Kobo account because I have already purchased books on mine.

Any ideas would be greatly appreciated!

05-03-2010, 04:53 PM	#1
GabrielR Member Posts: 10 Karma: 10 Join Date: May 2010 Device: Kobo ereader	Help! App won't recognize Kobo Here's my problem. I recently returned a defetive Kobo (it wouldn't allow books to be synced to it, even though the Kobo app said it was 'syncing') and got it replaced with a new one. I've plugged the new one into my computer and it shows up just fine, i can open it and browse through the folders. However, it does NOT show up on either my Kobo app or on Abobe Digital Editions, these programs simply do not recognize that the device is connected.... Why would that be? Is the software not recognizing it because I had another Kobo connected yesterday??? If so what can I do to fix this?!?! its really frustrating! And I don't want to make a new Kobo account because I have already purchased books on mine. Any ideas would be greatly appreciated!