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Old 06-03-2010, 03:52 PM   #24
fjtorres
Grand Sorcerer
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Posts: 11,732
Karma: 128354696
Join Date: May 2009
Location: 26 kly from Sgr A*
Device: T100TA,PW2,PRS-T1,KT,FireHD 8.9,K2, PB360,BeBook One,Axim51v,TC1000
Quote:
Originally Posted by mdmorrissey View Post
I do not have an SD card, and I definitely get "freezes," if by that you mean what I mean, which is that out of the blue, while turning pages, it goes out of the book completely and back to Start ("Bookland"). Sorry for my stupidity, but I don't even know where to look for the firmware identification. In Settings > Configuration > About Device it says:
Model PB 101, EB-500, Software version D101.14.2...so I guess that means I am running 14.2 and that I have a hardware issue. Damn, I guess I have to send the thing back.
Okay, one last try.

A "Freeze" is when the hardware locks up and stops responding. It requires a press of the reset button to reboot and get back to the Top Menu.

What you are experiencing is a "crash" where the reading application encounters a fault and shuts down but the firmware is still running properly and you can re-open the book without a reboot.

The former is only caused by firmware bugs or faulty hardware. There is no other way to kill a robust OS.

The latter can be caused by either an application bug or by a bad data file.

All the suggestions we've provided relate to possible causes for the OS to crash.

But if it is the application that is crashing, other options exist:

- Installed Fonts.
- A corrupt reader app file
- A bad ebook file.

You say you are reading books you are converting with Calibre...
Try an epub book or two that *isn't*.

Try something from the Mobileread ebooks section or a Baen Free Library ebook (those work beautifully for me) or maybe from Munseys.com or some other place. A "known good" file. From the BAEN library, I know Eric Flint's 1632 is a good file that displays beautifully on my PB360 in both Adobeviewer and FBreader. If a clean PB360 crashes reading that file (and its a free download) then you definitely have sick hardware. (And really bad luck.)

Hopefully it'll turn out to be an odd Calibre setting (font-embedding or something).

Another thought: if you have access to a data card, move the test file in via test card, *not* via USB.
Just a wild hunch. Probably meaningless.
(What is your PC setup? Windows? Mac? Linux?)
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