Thread: HELP! Problem with amazon ebook
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Old 08-24-2011, 04:57 PM   #13
Hitch
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Quote:
Originally Posted by Kivgaen View Post
Okay just to add to the confusion and throw another thing out there...

I downloaded the sample file for my Kindle for PC application 1.6.1 -- sample looks perfect, as I mentioned before...

HOWEVER -- then I BOUGHT the book, and guess what?? I see the boxes instead of the charaters. SAME book -- same file. sample works, purchased book does NOT work. (Imagine my frustration as a customer seeing this?).

Our kindle for testing in the office has walked away on us and I can't confirm this in house -- we're working on borrowing someone's Kindle to buy the actual book to see what happens. But if the same thing happens on the device when we BUY the book, then this is a complete disaster!
The sample works on the device, but the original doesn't? That's...crazy. I mean, the sample is just 10% of the original file, it shouldn't display one iota different...Luise, if you want to PM me, I have a K2, I'd be happy to help you test a file...

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