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I get a fair amount of abuse when I have to deny alcohol sales. Usually it's just because the person doesn't have their ID with them. But alcohol sales are strictly governed in the county in Illinois in which I live, so there are other ways to run afoul of the law too. The two that stand out most: We had a regular customer who owns a beauty salon in town. Nice guy, or so I always thought. One night he came in, got his usual bottle of wine, but he had a minor with him that wasn't related to him. I knew the kid, knew he wasn't related, and denied the sale. The customer hit the roof. Took his store card off his keys, threw it at me and said he'd never be back, (he has been back, but not when I was working).
The second one was, I denied a sale for no ID. The customer bought some other items anyway, but the guy signed his credit card transaction with "F*** YOU" I very calmly canceled the sale and told him he'd have to re-sign. He didn't like it, but he did it.
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