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LadyLou · 12-20-2009, 01:52 PM

This problem is still occuring - I have been trying for over a week to get the software to download and install and then OPEN - have done all of the above - given to me this week by Sony - only thing I notice was that I had no 'Marlin' file to delete.

I have even done the drastic re-format and total clean re-install of Vista and this still happens. Has anyone ever asked Sony for a refund?

Incidentally, I bought one of the first Walkman MP3 players and Sony had great problems with their software then, first Music Match, much updated and then tossed for Sonic. This device still works today but I use i tunes. Having tried to find a docking device for the Sony Walkman, it is amazing to find that the only device manufactured by Sony is for the I pod!!

12-20-2009, 01:52 PM	#38
LadyLou Enthusiast Posts: 46 Karma: 100 Join Date: Dec 2009 Device: Sony Touch	This problem is still occuring - I have been trying for over a week to get the software to download and install and then OPEN - have done all of the above - given to me this week by Sony - only thing I notice was that I had no 'Marlin' file to delete. I have even done the drastic re-format and total clean re-install of Vista and this still happens. Has anyone ever asked Sony for a refund? Incidentally, I bought one of the first Walkman MP3 players and Sony had great problems with their software then, first Music Match, much updated and then tossed for Sonic. This device still works today but I use i tunes. Having tried to find a docking device for the Sony Walkman, it is amazing to find that the only device manufactured by Sony is for the I pod!!