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Hi and thanks for your replies. Igorsk, unfortunately I have spoken with Sony Australia and they have confirmed with me that the PRS-300 is locked into US/Canada. I have since bought a PRS-350 from Borders Books. Different Readers are made for different countries. I am going to try to hard reset it but am sure it won't unlock it. I have a friend in Canada who might just want to buy it off me... Many thanks again. JAx
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