Quote:
Originally Posted by evdberg
I did transfer to Kobo, and although I had $49 credit on my account (I checked that recently before the transition), at the transition it stated that $0.00 credit was transferred. Not really what I expected! I reported it immediately, but no response yet on this matter. I also just mailed Kobo, maybe they will care to help.
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I initially had the same issue - however after a couple mail messages back and forth, Kobo Customer Service asked me to send them a screen print of my Sony account page, showing the credit due amount. Once I sent them that, the credit (in US $) turned up on my Kobo account. Have already tested it out on buying a book priced in € and it seems to work just fine. (Not sure what exchange rate they're using, but it seems to be in the ballpark.)