Quote:
Originally Posted by l_macd
Your Kindle is out of warranty, you admit you don't buy a lot of books from Amazon yet they've still offered you the £69 Kindle for £51? I'd say that's pretty good, in similar circumstances I'd certainly be very happy if they offered me any kind of discount.
Try doing the same thing with a Kobo or Sony and see what kind of response you get....!
DIY replacement of a damaged Kindle 3 screen
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Many thanks I'll check out the link.
NB
I wasn't complaining about the discount, Amazon had already replaced it once before for a screen issue (VERY slow screen refresh on page turns). I've no beef with Amazon CS.