|
I guess I'll start with the obvious question: has this thing gone through a beta test stage? A few minutes reading through the Iliad forum topics on this very web site demonstrates the importance of polishing the software.
Has Sony tested firmware updates, and how are they delivered to the end user?
Has Sony experienced any issues with 'ghosting'?
Has Sony stress-tested battery life under a variety of conditions?
Is the Sony Reader's battery user replacable?
Exactly which file formats are supported natively (ie, copy file to memory stick, insert memory stick, file works?) and which file formats require conversion?
If the Reader supports PDF natively, can it handle PDF files with lots of graphics? Can it zoom or rotate the page?
Will the Sony Reader or the Connect Store support subscription content (such as magazines and newspapers?)
What will the warranty cover? Can customers buy extra warranty coverage for things like cracked screens (as you can with laptops)?
If the Sony Reader breaks, what will it take to move DRMd content to a replacement machine? Or, what if Sony introduces a new improved Reader a few years later - same question!
What is Sony's exit strategy? If Sony decides to leave the eBook market or abandon the Reader, what options will customers have to retain access to the content they've paid for?
Will Sony provide software and support for customers using Mac OS X?
|