Thread: How is our customer service to you?
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Old 09-20-2009, 07:06 AM   #14
Solicitous
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Posts: 1,434
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Join Date: Aug 2009
Location: TAS, Australia
Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G
Quote:
Originally Posted by jojo81 View Post
well i emailed a week ago regarding your international returns policy. ive still had no reply so after a few more days i think another company will be getting my custom.
I too emailed both sales and support without response. Well I can thank the user wallcraft for pointing me in the right direction, http://robertbez.blogspot.com/2009/0...s-outside.html gives a quick overview. Seems you pay for shipping to Astak and they ship it back to you. From what I am seeing Astak are responding to people who have purchased and pre-purchase enquiries are seeming to be ignored. Kind of sad.
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