Thread: This is why I chose a Kindle
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Old 12-29-2012, 12:50 PM   #6
pazu
Pazu
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Posts: 22
Karma: 471996
Join Date: Jul 2005
Device: Treo 650
I used to have a Sony Reader (PRS 505), the screen was broken, I had to send it to the States from Tibet to fix it. A big hassle indeed.

Then I bought a Kindle Keyboard, the screen was broken after 11 months when I was in Nepal. Got a new one shipped to Hong Kong immediately, free of charge.

Then my Kindle Keyboard screen was broken again (after another 6 months), no warranty this time. But the Customer Service gave me a discount of US$ 30 to buy a new Kindle Paperwhite! So I paid only US$ 89 and got a new device.

I simply love the service!
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