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I wish my story was as good. My Kobo stopped working. It was in it's case and I really can't imagine what I could have done to make it stop. I sent an email to Kobo, no response after a few days. Called them. They said they would send me an envelope to send my Kobo to them - still no envelope several days later. I'm going to have to call them again, I guess to get this taken care of. Not happy with the customer service or the fact that my Kobo broke in less than a year. I keep it in a padded case at all times when I'm not reading it.
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