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I'm beginning to think it's either defective or was tampered with before I bought it. I got it at wal-mart and it was the only reader they had, and the last one at that. After I brought it home and charged it for 6 hours as per the instructions, it had no books on it at all-not even the preloaded books. I had to do a factory reset to get those books to appear.
I'll probably return it today.
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