Unfortunately, everything seems to get lost.

I opened a pdf text file with TOC, bookmarks and notes/comments and hilites that were created in Acrobat Pro 8, and the TOC and other linked bookmarks showed up and worked on the LCD side, as expected. Very useful feature. But my notes and comments that were created in acrobat aren't accessible. They appear in the TOC as bookmarks and the links are live, but on the reader side all that carried across was the hilited text without access to the existing pdf notes/comments.

I continued to experiment with creating notes and annotations on the eDGe, (I really like what you CAN do, btw.) but soon discovered that the pdf export feature exports an image pdf. What's that about? So now, all of the previously existing functionality in the original file is gone (TOC, bookmarks, notes and comments are stripped) because none of those features work in an image based file – unless, of course, you have a hidden text layer, but then, that is also stripped if you export to pdf on the eDGe. The access to the notes created on the eDGe is lost as well.

EDIT

I realize you are talking about journal entries here (and I am not), but it looks like this is the only way to maintain information added in the eDGe.

Basically, Entourage is taking the 'portable document format' and making it 'non-portable'! And that's a 'deal-breaker' for me, unfortunately. I have to be able to move my pdf's around, without losing 99% of their function and all of my hard work.

EDIT
It's a shame, really, because, to the extent that I have played with the gadget, I really like it.

What department (or who) should I communicate with regarding whether these issues can be corrected via updates? Or whether they can't. Entourage has a two week return policy and I am at the beginning of the second week. If they are planning updates that can correct these problems, I would need some assurances from them.

EDIT