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Old 04-27-2018, 04:09 PM   #8
asdf12
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asdf12 began at the beginning.
 
Posts: 4
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Join Date: Apr 2018
Device: Kindle Paperwhite EY21
Quote:
Originally Posted by knc1 View Post
Step #1:
Using a wall charger, allow the Kindle to re-charge for at least a week (or until the progress bar completes).
Unfortunately, this method did not fix the problem. It seems to go into sleep (or another screen, random screen, not the tree with the progress bar pops up).

What is the next step?
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