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Old 12-26-2013, 07:28 AM   #1
edge71
Enthusiast
edge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshesedge71 can read faster than his screen refreshes
 
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Posts: 34
Karma: 14166
Join Date: Mar 2009
Location: Valencia, Spain
Device: Inkpad3
Bad support from pocketbook

After firmware upgrade to version

sw_20131113_623_W_daily_us_syncV2_rr_s2pb_bookstor e_br_4.4_246_user

the touchscreen doesn't works.

The support help response this:

To solve the problem, we recommend you formatting the internal memory of the device.


But I can't fix the problem. I have send the device (15 days without my device). I haven't received the shipment money.

Today I have received the device, the touchscreen works again, but there is a new problem now.

The problem it's with the lux. There is an annoying effect in the frame of the device (this effect don't occurs before).

Now I have to send again the device, other 15 days without it, an another shipment cost. ???

I think this is my last Pocketbook. I'm very happy with my old PB603, the new PB623 likes me, but the support it's bad
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Last edited by edge71; 12-26-2013 at 07:31 AM.
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