Quote:
Originally Posted by IcecreamLtDan
When she told me the problem must be with my computer I gave up and that's when I went to the Amazon discussion boards and found that there were many others experiencing the same frustrations.
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It clearly is something to do with your computer, given that only a very small number of people have experienced problems with this update. I don't mean your computer is faulty, but something on it is preventing the software from running correctly. I agree wih cymole's advice above.