I could not turn on my Kobo touch and after updating my desktop mngr tried everything from the pin reset, the sliding of power button together with the home button, etc. nothing works.
the factory reset showed up after numerous attempts and it is stuck there for a day now. "restoring your device to factory defaults... this will take several minutes"
I would be very happy if someone could help. it is my daughter's Kobo and she is blaming me of course... she's 12 and smart!!!!
thanks in advance