Originally Posted by Qwill

Thanks for the advice, it's exactly what the support told me to do, as they don't support Ermine Beta via email or over the phone.
So that exactly what I did, put (golden)update.zip on a usb key, and switching the PE on while holding down the Menu and Rotate button.
Well .. difficult to tell if that had any effect as the lcd screen (tablet side) remains white (all pixels on) as soon as the device in on. Even some shadowy flickering horizontal lines can be sometime seen.
I am awaiting further answer form support. I asked for a RMA form to return the device for warranty repair.