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Ah yes, you probably get poor transfer rates as well! Here are a few things to check, should probably do so in this order:
- Try the kindle on another computer and see if it works there
- If it doesn't work on the other computer, check the USB cable for damage
If it works on other computers but not your computer:
- Plug the kindle USB cable directly into your computer's USB port on the back (don't use a front panel/hub/extension/monitor port)
- Unplug other USB devices, and try other USB ports (multiple high powered USB devices may cause issues on some systems)
- If your computer has 2 usb interfaces (usb 3.0 and older usb 2.0/1, use the usb 2.0)
- Go into your bios (del/f2/whatever at startup) and enable hi-speed USB settings and make sure nothing strange is going on in there
- Update your computer's chipset drivers (specifically, USB drivers)
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