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MickeyC · 12-12-2008, 06:52 AM

I can access the Sony Store from the eBook Library when I'm on dial up but cannot access it via high speed.

At home, I try logging in via my ISP (Comcast High Speed) and get the spinning wheel of death for a few minutes then the following message: "Page not available. The page you are trying access is unavailable. http error 502"

But when I use the dial up at my customer site, I get right in. When I try the high speed internet at my office, I get the same error message.

I called Sony Customer Support and got some friendly soul from El Salvador who tried his best but couldn't figure it out. So I get promoted to Level Two Problem and re-routed. But Level Two put me on Ignore, er Hold and never actually answered the phone.

Anybody ever have this problem? BTW, I did try switching off my firewall to no avail.

Thanks

12-12-2008, 06:52 AM	#1
MickeyC Grand Sorcerer Posts: 16,732 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Sony Store: Dial Up: Yes, High Speed: No I can access the Sony Store from the eBook Library when I'm on dial up but cannot access it via high speed. At home, I try logging in via my ISP (Comcast High Speed) and get the spinning wheel of death for a few minutes then the following message: "Page not available. The page you are trying access is unavailable. http error 502" But when I use the dial up at my customer site, I get right in. When I try the high speed internet at my office, I get the same error message. I called Sony Customer Support and got some friendly soul from El Salvador who tried his best but couldn't figure it out. So I get promoted to Level Two Problem and re-routed. But Level Two put me on Ignore, er Hold and never actually answered the phone. Anybody ever have this problem? BTW, I did try switching off my firewall to no avail. Thanks