Quote:
Originally Posted by TechniSol
Is it also the same release or build version? Under Settings-Device Information-software version: I see 2.3.1 (r45611, 12/7/12) on both my Glo and my Touch.
The r, or I assume, release(build version) version has varied on other firmwares with the same #.#.# for the Touch previously, possibly due to geographic concerns....
|
They're both 2.3.1 r45611, 12/7/12
I was hoping they weren't the same.
Quote:
Seems like Kobo would want to get on top of this all the way down to customer support to save wasting money on unnecessary swap-outs and customers getting psyched out & waiting for replacements that won't solve the problem if it's merely a firmware issue rather than battery issues as was previously thought.
No one is happy about firmware bugs, but they beat the heck out of hardware issues requiring returns, etc. Honestly, I think the hardware should be the last thing to suspect concerning Kobo issues. Both the Touch and Glo seem to be well designed and built. I think they just need a chance to debug and round up all the little beasties they're chasing. I hope most are their bugs rather than third parties over which they have less control, but ultimately they need to be dealt with no matter what their origins.
|
While the Kobos are my girlfriends, I'm tasked with library and maintenance duties. The Glo is an impressive unit - I just hope we can get this sorted out.