Thread: My SmartQ 7 Repair Saga
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Old 08-24-2009, 07:51 AM   #1
Nate the great
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My SmartQ 7 Repair Saga
Day 38


It didn't get lost in the mail! Yippee!

Through no fault of my own, my SmartQ 7 died less than 2 months after I got it. I was unable to revive it, and I shipped it to the manufacturer on 17 July. Today I received an email from the repair rep about the repair cost.

They're asking for $12 to repair the screen (I didn't break it), and $24 to ship it back to me. Is the shipping charge normal? The device is still under warranty. Shouldn't the manufacturer pay to ship it back to me?
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