Quote:
Originally Posted by robko
That definitely sounds like a broken substrate (throw up a picture if you want confirmation). Not sure how lenient Sony is, but that won't technically be covered by warranty so if you can get them to do anything be happy.
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can a substrate become "loose" from whatever charges the e-ink particles, as opposed to broken?
If it were out of guarantee I'd be inclined to try to open it & check for anything loose, though I suspect these things are not easy to open. As it is, I plan to send it back, if allowed, & see what happens.
is this a common fault or am I just unlucky this time around ?
PS I googled "broken substrate" & the pictures I am finding confirm the diagnosis, so no real need to post a picture of mine