Today we also got an E-mail from Cherrypal:
Quote:
The comments for your order are
Unfortunately we had to cancel your order. The credit card processing company confirmed our refund request Friday 1/8/2009 and confirmed all impacted transactions would be processed latest by Wednesday 1/13/2009. We have learned from several customers that this didn't happen. We will do our best to follow up with the credit card processing company and expedite the refund process. If you would like to re-order we recommend that you wait until the refund transaction has been successfully completed. We apologize for the inconvenience. We will have a new credit card processing gateway operational early next week and will provide re-order instructions by email. Thank you for choosing Cherrypal.
Your order has been updated to the following status.
New status: Cancelled
Please reply to this email if you have any questions.
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Reading the comment thread on the
last cherrypal arcticle in TR, at least one other person got it.
Our order was originally canceled on the 5th, and we already got our money back last week by disputing the charge with our credit union. So this is yet one more example of Cherrypal not knowing its ass from a hole in the ground.
I do wonder though if it's a little more than coincidence that they're sending out a wave of E-mails telling people their order was canceled more than a week ago, and we don't know why you haven't got your money back, and telling Teleread to "CEASE AND DESIST".