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The problem with a factory reset is you lose everything you have and have to start again from square one. I did it by accident once when my Vox was freezing and not restarting. I kept pushing the power button too long, too often because I was impatient. The Vox is just too under-powered to deal with all the stuff we load on it and try to access in a hurry. Kobo realized that and since the hardware couldn't be upgraded, they discontinued it and went in a different direction.
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