MobileRead Forums - View Single Post - PRS-T1 Sony service is a joke.

vxf · 02-04-2013, 10:22 AM

Actually, despite the weak reputation, SONY support for ereaders has always exceeded my expectations and they have even replaced an out-of-warranty PRS900 with a fading screen for free.

Now, with my PS3, I have had some nightmarish stories. But their ereader division has always been professional and helpful.

02-04-2013, 10:22 AM	#11
vxf Guru Posts: 944 Karma: 1490348 Join Date: Jun 2010 Location: Norman, OK Device: Sony PRS 350, 900, 950; Kindles (ALL of them!); Kobo Aura One	Actually, despite the weak reputation, SONY support for ereaders has always exceeded my expectations and they have even replaced an out-of-warranty PRS900 with a fading screen for free. Now, with my PS3, I have had some nightmarish stories. But their ereader division has always been professional and helpful.