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We need more info (g)
Somone on another forum actually removed the plastic spine plate that holds those hooks. There was NOT physical metal/wiring connection between the hooks. So where that power is going in an incomplete circuit would be anybody's guess. The other suspicion is that once the insulation has worn from the hooks, static electricity can jump from the case (felt) or body (door knob shock) into the kindle.
It would be nice if Amazon actually id's the problem.
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