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Old 12-11-2010, 12:11 PM   #6
elcreative
Wizard
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Posts: 2,888
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Join Date: Dec 2007
Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc
Ahhh, but was it a person or an automated response system requiring a precise part number... sometimes difficult to tell with email queries


Quote:
Originally Posted by Jacobs_43 View Post
Pete -

Yes, I e-mailed their service dept. yesterday, saying that I was looking for a replacement stylus for my "Sony Reader Touch Edition PRS-650."

The person who responded to me said, "Unfortunately, I am unable to determine what part you need based on the supplied information in your letter."

I'm not sure how much more precise I could have been in the information.
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