Quote:
Originally Posted by dshafer
Three-week-old Kindle 2 woke up this morning with the top half of the screen dead. Appears to be a hardware issue. After waiting on hold for more than 40 minutes for Amazon Kindle support, I sent them an email off their site.
This kind of stuff can happen, of course; the issue is going to be how long I'm without the device based on their support response.
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They usually send replacements overnight, so you shouldn't be without for long. Sorry this happened to you.