MobileRead Forums - View Single Post - How many of you have had to return/exchange your paperwhite?

sparklemotion · 03-26-2013, 10:50 AM

I believe I went through 5. This was mainly due to Amazon calling me on the phone after I left a negative review and telling me they wanted to send me another to make it right. When that one still had color hues and glowing specks, (among other issues) the process continued and they kept saying they had now solved the color hue problem and wanted to send me another one. If Amazon agrees there is something wrong with their product and they are working on it, who am I to argue with them.

03-26-2013, 10:50 AM	#11
sparklemotion dangerous when cornered Posts: 1,855 Karma: 22891237 Join Date: Dec 2011 Location: USA Device: Kobo H2O, Kindle Paperwhite	I believe I went through 5. This was mainly due to Amazon calling me on the phone after I left a negative review and telling me they wanted to send me another to make it right. When that one still had color hues and glowing specks, (among other issues) the process continued and they kept saying they had now solved the color hue problem and wanted to send me another one. If Amazon agrees there is something wrong with their product and they are working on it, who am I to argue with them.