Quote:
Originally Posted by nigeldb
.....Know what you mean but I think the first big easy step will be to provide IT&T maintenance people with the reader. Think of the pro's...
1. IT technicians are generally very happy with new technology
2. They generally have the most advanced phones
3. If you've ever worked for one of the larger IT companies (Telco or computer) you could easily fill a filing cabinet with all the manuals. Most technicians have a full set stored in the garage.
This is a no brainer. The printing and distribution costs are massive.
Nigeldb
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They are, which is why most software you buy these days comes with electronic documentation. I once wondered what a
complete set of manuals for an IBM s370 series mainframe would look like. I once worked in that environment, and the answer to a question always seemed to be in a manual I didn't have, no many how many manuals I accumulated. (I suspect a complete set would
fill a garage.)
But I don't see dedicated readers taking over this function. To be cost effective, they need to do other things besides display manuals. The tech in the field might well carry a laptop. He'll be reluctant to carry a laptop
and a reader, in addition to whatever specialized tools he might need if he deals with hardware.
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Dennis